Forgot ID or Password?

You may retrieve you User ID and/or reset your Password using the Forgot User ID? Or Password? links below the Login button at eappsdb.com/austin.

To retrieve your User ID you will need to enter your email address, your first name as entered in your EIM account and your date of birth. An email with your User ID will be sent to the email address in your EIM account. 

• Note that your User ID is most likely not your current email address, particularly if your account is less than 10 years old.
• If you believe the email address listed in your EIM account may no longer be accurate, please contact your parish/school EIM site administrator to update your account. 

Please check your spam/junk folder if you do not receive the emails with your ID/Password.